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The EIBA is pleased to acknowledge the following Official Partners
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MAKE YOUR OPEN DAY A SUCCESS WITH OUR COMPREHENSIVE GUIDE
Maintaining members at clubs is one thing, but for the
healthiest clubs a calendar essential is an open day which
allows new members to be recruited.
EIBA Director of Development Mike Lambert has
created three recruitment campaign guidance documents which can
be found here These give a detailed approach regarding what to think about at the
first open day meeting, how to make a plan two months prior to your
event and how to drive momentum weeks prior to the big day.
1. KEEP IT SIMPLE Remember these three words at
all stages, from planning to execution. When you start to discuss
an open day, various committee members may come up with lots of
ideas about how they think the day should be run. You do not have to
include them all. Perhaps in the first year try to tackle three and
the following year, keep what worked best and substitute one part
for something else. Most importantly, appoint a team leader;
someone who is a good organiser who will create a working party and
keep to the desired timeline.
On the day itself, you can
assume that everyone walking through the door will have some basic
knowledge of the game; afterall, they were compelled to take part. Now is not the time to bombard these people with loads of
information or multiple rules and etiquette lessons- this should be
about fun.
You want to offer a taster of what the game is and
how your club can benefit any prospective new members. Therefore,
the important thing is to keep the atmosphere light-hearted. The
trick is to get bowls into hands and get people involved so they
will become hooked. You have a captive audience once they are
through the door, so your job is to help people to see what a
brilliant game bowls is and how great your club is. To that end,
use volunteers on the day wisely- they are a walking, talking advert
for the club and will both save and make you money- so make sure you
select the best people for the job.
2. SPREAD THE
WORD For clubs that are holding Open Days already but
are experiencing lacklustre results, it's time to try something new.
Look closely at your advertising strategy, but don't ignore the BIG
FIVE:
> Leaflets: for this work you need to think volume,
which means printing more than 10,000. Use Google to find a local
company to deliver, and remember that each new member has a value of
at least £500 so the cost for this is a small outlay compared to the
return.
> Do not underestimate word of mouth and use the
resources you already have at your disposal. Encourage club members
to bring one person- neighbour, friend or family. If you provide an
incentive of reduced subscription fees for your existing member if
their new recruit joins, you can expect some effort to be made.
> If your club is in a prominent position, a banner on the road
is a good investment. Cheap, easy-to-obtain, weather-proof and
doubling up as a welcome sign on the day, banners can also be used
year after year.
> Target nearby outdoor bowls clubs and ask
them to recommend you to their existing and new members. Again, Mike
suggests financial incentives to reward assistance.
> Digital
approach - there really is no excuse not to have a regularly updated
website and social media page.
A few weeks before the event,
a few days before and then on the day, post into local groups and
use a vibrant, colourful picture that will attract attention. Do not
use the image that everyone would expect, try to think outside the
box. Asking your club members to like and share your posts with
their networks will help you to reach a wider audience. Try to
prepare as much of your text BEFORE your posts so you know what you
are saying and how you want to say it.
Other options:
> Radio stations and local newspapers will attract people from
the right geographical area. Invite a reporter along to the event
but do not be surprised when they do not show. Instead, ensure
you have somebody to write a piece to be submitted to the paper
complete with all the relevant details and a picture before the open
day and then ensure you take decent, in-focus pictures on the day
that can accompany an informative, well-written report. When
approaching a newspaper, always call up and speak to someone and try
to follow it up a couple of days later. Don't
worry about being a pest!
If you can give a news- angle too you are even more likely
to get coverage. Examples are a club refurbishment being unveiled,
county or international player helping with coaching, local
celebrity invited to take part in a two-wood pairs, change in
fortunes for club after almost closing, schoolchildren involvement-
whatever your hook, make it attractive for the journalist tasked
with writing the story and they are more likely to cover it.
> If the budget permits, place a small advert in the local paper or
in town/community free magazines. Instead of a headline such as
BOWLS OPEN DAY why not invite people for a free bowls lesson? You
can also put up posters in shops, post offices, church halls,
council offices, libraries, health centres and other sports
facilities. Could you invite a Brownie or Scout group on the day?
3. SHOWTIME Create an atmosphere by thinking about
music, food and drink and attire. It might go against all of your
beliefs as a club but it is a good idea to play music on the day to
help create a relaxed feel to the occasion. Find a club member who
has Spotify or similar so you can stream some music and use
speakers- if you can convince people that yours is a social club
with a great vibe, this is half of the battle. Stock up the bar
and have food available, even if you charge a nominal amount for it.
Put on food that's enticing- sandwiches and homemade cakes are good
options and remember; you do not have to spend any more than £50
which will feed many people. This will be offset if you get just one
new member.
Play games. There are many different activities
that can be played to mix things up, such as bowling targets,
yardstick competitions or games using cones and skittles. Prizes are
a good way of keeping people interested, especially children.
Another thing to remember is not to pressurise people to signing
up for membership on the day. The best that you can hope for is
creating a desire for them to return at a later date. Baby steps and
patience will go a long way, just ensure that you take details so
that you can contact people after the event.
AND FINALLY 1. Be welcoming as soon as people come through the door and have a
relaxed dress code- no ties or blazers 2. Offering free
refreshments allows you the time to talk to people and find out what
they are looking for from your club 3. Let participants play as
much bowls as possible and do not get caught up in rules and lots of
coaching 4. Collect a contact telephone number and email for
everyone so you can follow up afterwards 5. Have a plan for new
members- coaching, buddy system, new player leagues, reduced
membership
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September 2023
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