As many of you will be aware, we have experienced some difficulty
over the last week or so with the publishing of our 2023 National
Competitions Draws. As we have already stated, this is something
that has been out of our control and something that our staff team
at HQ have been working tirelessly, in conjunction with our
developers, to overcome. To that end, and in the interest of clarity
and transparency, I would like to make clear the position we
currently find ourselves in.
Due to the tighter turnaround times and earlier play-by dates for
some our our team national competitions, we prioritised getting
these draws corrected and published. These, I am pleased to say have
been rectified, checked and successfully re-posted. However, our
individual competition draws have presented us with more challenges
than we initially thought. Not least due to the sheer volume of
entries in these competitions in comparison to the team club and
county draws.
Yesterday afternoon we, with the best of intentions, began to
publish our individual competition draws with the view to continue
to publish the remaining competitions throughout the course of
today, Friday 15th September. However, it soon became apparent that
there were still some issues with the draws that we had not foreseen
and that we were soon made aware of. Namely these are the automatic
shifting of some entries between zones within certain areas, and the
issue of certain people being in the same positions of draws across
multiple competitions.
Clearly, this is not correct and needs some further
investigating. It for this reason that we, this afternoon, made the
decision to unpublish these draws from our Competitions Portal and
stop the phased roll out of the remaining competitions.
Unfortunately, once a competition has been published, we loose all
ability amend, fix or even investigate any problems as the draw
becomes ‘locked’ and ‘live’. By removing these competitions from our
online system, we can carry out further investigations and look to
resolve these issues.
I would like to take this opportunity to thank members of the
indoor bowling community for their patience during this time. We are
fully aware that this situation is far from ideal and I would like
to reassure everyone that we are doing all we can to find a
solution. The issue has again been referred to our developers and we
have an emergency call booked for 9am
on Monday morning, to create a plan of action. I will personally
ensure that an update is given as soon as we know more.
Unfortunately, I feel that I also need to take this opportunity
to remind some people that whilst the EIBA is a professional
organisation run by employees and a voluntary Board of Directors,
behind the professional employees and directors are human beings.
Human beings who are working tirelessly to fix an unprecedented,
unexpected and difficult problem. I am really disappointed to have
to read some of the emails and social media comments that have been
directed towards our staff and organisation over the last few days.
Including members of staff receiving messages and phone calls on
their personal devices and channels late in the evening. Social
media and modern forms of communication are wonderful inventions and
have made our sport so much more accessible. But can I please urge
people to always be respectful and where possible, kind when
communicating with other members of our bowling community, for we
are all working hard, collectively for the good of our sport, even
when sometimes it may not feel like it.
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